Central Air Conditioning, Inc.

patricia vetro
1 Star
Worst customer service. Made an appt to have my AC tuned up for the summer. Made the appt for a Monday between 10am and noon. No one shows up. Can’t get anyone on the phone. Finally at 1pm after an hour someone answers and tells me oh technician will be there between 2 and 4! I said thanks for letting me know! Took the day off from work for this. Couldn’t care less attitude. I wait again. Finally at 3 I call again. Is he definitely coming? Oh I don’t know is what they tell me! I said forget it I’ll find someone else. Then an hour later a different girl calls me and says oh he will be there later. Do these people even talk to each other??? I said forget it! I wasted the entire day with this!!!! They never apologized. Couldn’t care less. Don’t use them. Plenty of other companies more professional!
Thursday 9th May 2024

Michael
1 Star
I have had a contract with this company since 2014. I only call them to do the annual maintenance on my A/C. The one time I had a plumbing issue after hours they said they don't do that. Today I called to try and get a technician after hours to fix a problem with the A/C they installed 3 years ago and just did the annual service 2 months ago. I called three times and never got a call back. Don't bother using this company. There are so many more reputable places that care about their customers.
Sunday 1st October 2023

hal scherzer
1 Star
Worst experience I have ever had with appliance repair. We were charged The problem was not fixed. They came back again, wanted to charge us again and never fixed the problem. They refused to reimburse us or solve the problem. DO NOT USE THEM.
Sunday 31st March 2024

Gary R
5 Star
I'm surprised there are only a handful of reviews since this company has been around a long time. We recently moved to Boynton Beach from NJ and CAC was recommended by friends. We took out the one year maintenance agreement and have used them a few times for AC and washer issues. Very satisfied with their technicians and service. We needed emergency service on a Sunday when the compressor stopped working and temp was 85F. Faith, one of the managers in the office was able to get someone to come out and fix the unit in a few hours. Our washer does not have a fabric softener slot, and the tech gave her an Amazon part number to solve the problem. Just surprised with some of the negative reviews, since we have been happy with the service.
Monday 14th August 2023

judy f
1 Star
The worst most unprofessional customer service ever-the office manager was inappropriate & combative on the phone-I was mislead about a product which I paid for & the company refused to reimburse-I have never dealt w a company representative that was so obnoxious & rude in my entire life-
Saturday 8th June 2024